Imprint

Website technical sheet www.https://www.contactcentertrainer.com

Activation Data
The electronic website www.contactcentertrainer.com was activated on August 27, 2024.

Domain Registration
The domain www.contactcentertrainer.com is registered by the legal entity Direct Hit, Lda, with the legal entity identification number 504526146.

Site Ownership
The website www.contactcentertrainer.com is also owned by the legal entity Direct Hit, Lda, with the legal entity identification number 504526146.

Institutional Identification
The legal entity Direct Hit, Lda, is a limited liability company incorporated in Portugal, with registered office at Rua Sousa Lopes, Lote A, 65, 5º Esquerdo, 1600-207 Lisboa, Portugal, whose tax identification number is PT504526146.

Institutional Contacts
Direct Hit, Lda, can be contacted through the following communication channels:

– General telephone: (+351) 213243750;

– General fax: (+351) 213243759;

– General email: directhit@directhit.pt.

Direct Hit website
The Direct Hit, Lda website is accessible at www.directhit.pt.

Contact of the Data Protection Officer
The data protection officer of the website owners can be contacted at dataprotection@directhit.eu.

Contact of the Security Officer
The Security Officer of the website owners can be contacted via email at security@directhit.eu.

Systems Administrator Contact
The website owner’s Systems Administrator can be contacted via email at admin@directhit.eu.

Data Protection Policy
The Data Protection Policy is accessible at http://www.directhit.eu/politica-de-protecao-de-dados/.

Editorial Responsibility for Content
The development of the content of the pages published on the website is carried out under the authorship and editorial responsibility of Manuel Melo, whose contact details, professional CV and academic CV are accessible at www.manuelmelo.com.

Copyright
Content published on the website that does not come from public sources, namely texts, images, drawings, photographs, plans, and all other content, as well as brands, logos, names and denominations, are protected by copyright and industrial property rights, which are held by the owner entity, the editorial person or other institutions expressly identified as such.

The contents of the website, in whole or in part, cannot be edited, published, disseminated or reproduced by any technical means, nor can they be downloaded or copied without prior authorization having been granted for this purpose, expressed and written by the entity that owns or other holders of intellectual property rights identified on the website.

Equal prior, express and written authorization, whether from the owner entity or from other holders of intellectual property rights identified on the website, is necessary for the contents thereof, in whole or in part, to be transformed, or modified, or adapted or extracted for other uses, with the exception of cases considered to be of free use, provided for in Portuguese legislation and in particular in the Copyright and Related Rights Code.

Unauthorized use, whatever the form in which it takes place, will be considered illegal, criminally and civilly prosecuted, as well as disciplinary action if applicable, before the Portuguese Courts, in accordance with the Computer Crime Law, the Code of Rights of Copyright and Related Rights, the Industrial Property Code and other applicable legislation.

Technical Support
For any type of help or technical support, please contact the Help-Desk Center, via the HELP-DESK link or by telephone (+351) 213 243 750, available every working day, between 9.00 and 18.00 hours.

Version of the Imprint

The Imprint was published on August 27, 2024, under the Ref: Version FT/01.